Claims

Making an insurance claim can be a trying time for you and your clients. That’s why we’re committed to resolving all claims fairly and efficiently—and getting your clients’ lives back to normal.
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Submitting a home or auto claim?

Start with RSA Claims Point, our online portal that makes it fast and easy to submit claims.

You can also call our claims teams at 1 800 319 9993 (for RSA and WA clients) and 1 800 873 2424 (for Quebec clients).

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Claims features and benefits:

  • We have seven claims centres located in regional offices across Canada: Vancouver, Calgary, Mississauga, Toronto, Montreal, Quebec City and Dartmouth.
  • Through RSA Care, professional counsellors can provide clients with emotional support after a loss.
  • Our “fast-track” process for property losses and credit card inclusion claims allows us to provide faster service through streamlined processing.
  • Our highly trained claims specialists stand ready to help for claims of all sizes, from windshield repairs for Personal Insurance clients to complex property and casualty claims for Global Specialty Lines clients.

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