A Message from Martin Thompson

A Message from Martin Thompson

Following the announcement today that Rowan has decided to leave RSA I wanted to take the opportunity to share my thoughts and set out how RSA will move forward.  

Firstly I would like to recognize the immense contribution Rowan has made to RSA over the last 13 years as CEO. Rowan leaves a business that has a strong reputation in the Canadian market and is strategically well positioned for the future. Rowan has always been a leader with strong values who operates with the utmost integrity and I know he has built strong relationships across the industry. We, at RSA, wish Rowan well for the future.  

We are pleased that as Rowan departs, RSA has never been in a better position both at a Group and Canadian level. Our capital position is strong and our strategy is clear. We remain strongly committed to the broker channel and have a clear plan to become even better for you. The nature of the competition we face is changing and RSA is committed to support brokers to win and meet changing customer expectations.  

I’m proud to have the opportunity to lead the business and do so with the intent to continue to improve RSA and what it offers to our brokers. Most importantly I want RSA to be a partner who helps you deliver for your customers and grow. We have a series of investments underway to improve the service we provide, to sharpen our pricing and products, and to improve our technology offering to support your interactions with us.  We’ve made strong progress on our journey and there is more to come.  

One of my key objectives is to improve our visibility in the market at all levels. We’ll be communicating more regularly to engage you in what we do and how we do it.  

I want to thank you for your continued support and also in anticipation of our ongoing partnership.