Pay your customer's bill online

Man on phone & laptop

Our new fast, simple, and secure online customer payment option gives your customers greater choice when it comes to settling their bill. 

Accessible via and BRAVO, ‘Pay My Customer’s Bill’ allows you to process payments on behalf of your customers – all you need is their policy number, postal code and credit card information including their three digit security code. No registration required!

Benefits of online payment:

  • Quick and easy - payments are instant and the policy is updated within 48 hours
  • All major credit cards - VISA, AMEX, and MasterCard are accepted
  • No changes required - for customers with preauthorized credit card payments
  • Installments accepted - for customers with 1, 2 or 3-pay installment plans
  • No payment limits - but you will only see upcoming and overdue payments

RSA no longer accepts customer credit card information via email – all ongoing payments should be made online, over the phone or via post – whatever payment option best suits your customer.

Your customers can also make payments themselves by visiting